AnsibleTower + ServiceNow



This video demo showcases three simple use cases for integrating Ansible Tower and ServiceNow. This is one approach, and is intended to be an introduction to the possibilities..

Useful Links…
For a free 60 day trial of Red Hat Ansible Tower..
https://www.redhat.com/en/technologies/management/ansible/try-it

For a free Service Now Developer Instance..
https://developer.servicenow.com

Great Blog article on how to connect Ansible Tower & Service Now..
https://www.ansible.com/blog/topic/servicenow

Please Enjoy 😉

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3 thoughts on “AnsibleTower + ServiceNow”
  1. how the tower is getting the REQ number in the extra variable column. If you can elaborate, please

  2. Hi, while i am using snow_record i get below error. Please help.

    [WARNING]: module snow_record not found in: /usr/share/my_modules:/usr/lib/python2.7/site-packages/ansible/modules

    ansible 2.4.2.0
    config file = /home/m0156751/ansible/ansible.cfg
    configured module search path = [u'/usr/share/my_modules']
    ansible python module location = /usr/lib/python2.7/site-packages/ansible
    executable location = /usr/bin/ansible
    python version = 2.7.5 (default, Aug 13 2020, 02:51:10) [GCC 4.8.5 20150623 (Red Hat 4.8.5-39)]

  3. Hi Andrew, thanks for this tutorial. Is it possible to integrate ServiceNow + ansible (installed in linux server) only (not AWX/Tower)? Let's say there's an incident in ServiceNow and I want ansible script to run automatically to check network devices? (ansible installed in one of our linux server)

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