Tag: ITSM
Cisco Streamlines Licensing Options for IT Operations Platform
Cisco has reduced the number of licensing options for its Intersight operations platform to two as part of an effort to make the software-as-a-service (SaaS) platform for managing on-premises and cloud computing ...
Cloudflare Adds Digital Experience Monitoring to CDN Portfolio
Mike Vizard | | cdn, cloud platform, Cloudflare, content delivery network, digital experience, IT services, ITSMAt an online CIO Week event, Cloudflare today added a digital experience monitoring capability to a portfolio of services layered on top of its core content delivery network (CDN). Corey Mahan, director ...
Building New Value in IT Systems Management
For decades, companies treated the IT system as a cost center not much different from facilities maintenance. The job of IT was to keep the lights on, ensuring that the technology a ...
BMC Extends Scope of ServiceOps Initiative
At the BMC Exchange conference this week, BMC revealed it has updated its Helix IT service management (ITSM) platform to include mapping and discovery capabilities. Those updates make it simpler for cross-functional ...
OpenText to Create Software Powerhouse – Acquires Micro Focus for $6B
OpenText this week announced it will acquire Micro Focus for $6 billion. The acquisition is part of an effort to reinvigorate a broad portfolio of information management, application development and testing, integration ...
ServiceNow Adds Lightstep Notebooks to Visualize Observability Data
ServiceNow today added a visualization tool to its Lightstep observability platform that will make it simpler for DevOps teams to correlate metrics, logs and traces. Ben Sigelman, general manager for Lightstep at ...
Kyndryl Aligns with Microsoft in the Cloud
Following its spinout from IBM, Kyndryl has allied with Microsoft to increase the scope of IT services it provides on the Azure public cloud. Stephen Leonard, leader of global alliances and partnerships ...
BMC Looks to Advance ServiceOps Approach to Managing IT
During an online BMC Exchange event, BMC announced it expanded its portfolio of IT management offerings as part of an ongoing effort to unify traditional IT service management and DevOps processes under ...
How ESM Enables Digital Transformation
The pandemic has forced organizations of all sizes to overcome colossal challenges and embrace flux. We’ve all heard stories about businesses having to adopt a new communication tool and train staff overnight, ...
Engineering Applications for DevOps (Part 3)
Marc Hornbeek | | application engineering, custom software development, devops, enterprise applications, ITSMThis blog series explains how to engineer applications for DevOps. Topics covered in this blog series: • Factors used to decide whether an application is a good candidate for DevOps. • Practices ...
CloudBolt Adds Cloud Cost Tool to Hybrid Management Platform
CloudBolt Software this week added cost management capabilities for Amazon Web Services (AWS) and Microsoft Azure public clouds along with codeless integrations with additional platforms to its hybrid cloud management platform. Grant ...
ServiceNow Shifts to Single Unified Agent
ServiceNow today unveiled an Agent Client Collector (ACC) that makes it possible for IT teams to capture data from software, hardware and cloud infrastructure. Jeff Hausman, vice president and general manager for ...
