DevOps can use the insights drawn from customer intelligence in addition to its use informing business strategy, product development and marketing ...

In the dynamic world of software delivery, an ‘if it’s not broke don’t fix it’ philosophy won’t get you very far—even when your software and systems are working as planned.  Software is ...

We are in the middle of a data renaissance. Today, it’s not just about data instrumentation but also learning how to make DataOps a real business advantage for the entire organization. Data ...

Since the Lean production method for manufacturing arose in the 1930s, organizations everywhere have been seeking ways to apply it to reduce waste and increase productivity. This model has served thousands of ...

“Your mission, should you choose to accept it….” That’s the way the original Mission: Impossible TV show and, later, the movie series drew us in. The bad guy’s operation was explained. The ...

Observability at enterprise scale brings with it additional application life cycle management requirements. Success requires knowing which changes result in improvements and which don’t produce positive results and how that information must ...

I refer to the third way of DevOps–continuous experimentation and learning, as simply continuous improvement. In some sense, there is no way to learn the third way of DevOps because it is, ...

There are many available resources dedicated to delivering better business value faster. Based on this advice, many organizations and teams are adopting common software delivery practices — even outside the usual use ...

When developing software, many managers believe that data and tools will solve all their problems. If they just have enough data or the right data analysis tools, development and delivery become automated ...

Ossification is an issue in IT, and always has been. It is borne largely out of staff and management knowing what to expect from existing software/infrastructure, and the deep product knowledge that ...

At Compuware, we have been exploring the need for continuous improvement across three key dimensions of software development: velocity, quality and efficiency. Given today’s current market demands and the importance of digital ...

The Evolution of Kanban  At its core, Kanban is a management method designed to improve customer satisfaction by creating fast and reliable workflows capable of delivering products and services of superior quality ...