Tag: outages
Survey: IT Teams Spend About a Third of Time Responding to Disruptions
A global survey of 1,700 IT professionals finds on average teams are grappling with 280 hours of median annual downtime a year, which at 12 hours of a 40-hour work week equates ...
The Rising Cost of Digital Incidents: Understanding and Mitigating Outage ImpactÂ
With a mean resolution time of 175 minutes, each customer-impacting digital incident costs both time and money. The industry needs to reset and revisit current processes so we can evolve and change ...
Three Strategies for Reducing MTTD and MTTR as Outage Costs Spiral
In a business environment where most interactions with customers, suppliers and business partners are conducted digitally, downtime has become a problem and an existential threat ...
Observability Leaders: The Mighty Minority Holding Their Own Against Outages
A robust observability strategy can preemptively detect anomalies and potential issues—before they become full-blown outages ...
Predicting, Preventing and Resolving Incidents With AIOps
IT operations teams, site reliability engineers (SREs) and service providers are on a mission to scale across geographies, expand their digital services and create new experiences for customers. Amid this drive, their ...
