Where the world meets DevOps Tue, 17 Sep 2024 05:53:53 +0000 en-US hourly 1 https://devops.com/wp-content/uploads/2021/10/android-chrome-256x256-1-130x130.png 32 32 144979424 https://devops.com/survey-surfaces-incident-management-gap-between-devops-and-itsm/ Tue, 17 Sep 2024 05:53:53 +0000 https://devops.com/?p=172953 A survey of 505 software developers, IT professionals and IT decision makers (ITDMs) in the U.S. finds that 70% of respondents work for organizations that hold developers responsible for deployments, with only 22% practicing conducting blameless post-mortems.]]> 172953 https://devops.com/aiops-success-requires-synthetic-internet-telemetry-data/ Mon, 22 Apr 2024 20:53:35 +0000 https://devops.com/?p=169848 The data used to train AI models needs to reflect the production environments where applications are deployed.]]> 169848 https://devops.com/devops-2024-devops-isnt-dead-long-live-devops/ Tue, 26 Dec 2023 14:10:07 +0000 https://devops.com/?p=167530 Well, it has been quite the year in general and quite the year as it relates to DevOps. As I sit here on the cusp of the 10th year of publishing DevOps.com, I look back and recognize how much DevOps has grown, evolved, matured and shifted over time. As was the case 10 years ago, […]]]> 167530 https://devops.com/all-your-it-team-wants-this-holiday-season-is-a-break/ Fri, 22 Dec 2023 13:30:23 +0000 https://devops.com/?p=167514 They say the best gifts are the ones you can’t wrap. That holds true for IT teams, too. So give 'em what they want: A break!]]> 167514 https://devops.com/pagerduty-previews-generative-ai-copilot-for-itsm/ Thu, 07 Dec 2023 13:16:20 +0000 https://devops.com/?p=167197 Under an early access program, PagerDuty, Inc. is making available a tool that brings generative AI capabilities to its ITSM platform.]]> 167197 https://devops.com/it-service-incidents-are-becoming-more-frequent-survey-says/ Tue, 07 Nov 2023 19:10:45 +0000 https://devops.com/?p=166562 A Transposit survey found the majority of respondents saw more frequent service incidents that affected their customers over the past 12 months.]]> 166562 https://devops.com/atlassian-brings-generative-ai-to-itsm/ Tue, 31 Oct 2023 12:00:29 +0000 https://devops.com/?p=166389 Atlassian added generative AI capabilities to Jira Service Management, an ITSM platform built on top of Jira.]]> 166389 https://devops.com/devops-and-itil-integration-driving-collaborative-agility-in-itsm/ Fri, 20 Oct 2023 11:30:17 +0000 https://devops.com/?p=166066 Businesses face continuous pressure to deliver high-quality IT services efficiently. One emerging integration to meet these goals is between DevOps and IT service management (ITSM), more commonly known as DevOps+. DevOps+ is becoming more than a trend and has emerged as a powerful collaborative approach to meet these challenges. By combining the strengths of DevOps’ […]]]> 166066 https://devops.com/solarwinds-adds-service-management-platform-to-portfolio/ Mon, 25 Sep 2023 15:36:20 +0000 https://devops.com/?p=165467 SolarWinds has added a service management capability to its portfolio as part of an effort to make it simpler for IT teams to align support services with specific functions. At the same time, SolarWinds has updated its SQL Sentry observability tool for databases and DataOps workflows to add query-level wait statistics along with a revamped […]]]> 165467 https://devops.com/the-role-of-ai-in-itsm-slas-slos-slis-and-error-budgets/ Tue, 18 Jul 2023 11:30:25 +0000 https://devops.com/?p=162681 In the complex landscape of ITSM, AI is emerging as a transformative force, enabling organizations to manage their systems with unprecedented precision and proactivity.]]> 162681