Tag: mttr
Three Strategies for Reducing MTTD and MTTR as Outage Costs Spiral
In a business environment where most interactions with customers, suppliers and business partners are conducted digitally, downtime has become a problem and an existential threat ...
How to Alleviate Your Observability Challenges
Observability is becoming a keystone of contemporary DevOps practices. Even departments that weren’t traditionally a part of DevOps are seeing the benefits of being brought under the auspices of observability teams. In ...
Using Generative AI for Issue Remediation and Software Reliability
Generative AI offers SRE teams a way to automate and streamline error investigation and remediation, making it more intelligent, focused and efficient ...
CircleCI Report Surfaces DevOps Productivity Gains
An analysis of more than 14 million workflows from thousands of organizations conducted by CircleCI, a provider of a continuous integration/continuous delivery (CI/CD) platform, revealed the mean-time-to-recovery (MTTR) decreased by about 13% ...
Best of 2022: How DORA Metrics Can Measure and Improve Performance
As we close out 2022, we at DevOps.com wanted to highlight the most popular articles of the year. Following is the latest in our series of the Best of 2022. A technology ...
Why MTTR is a Vital Metric for DevOps Teams
In DevOps, every second counts. System failures mean your engineers lose valuable time improving software and developing new features. So how do you effectively detect and manage these issues? Mean-time-to-resolve (MTTR) can ...
What Does Observability Mean to You and How Does it Scale? – Observability at Scale TV EP 1
Observability is evolving quickly as a concept and practice, but what does observability really mean to you and your organization? For many DevOps teams it’s all about speeding MTTR across complex infrastructure ...
SRE’s Guide to Pragmatic Incident Response
In my past experience as an SRE, I learned some valuable lessons about how to respond to and learn from incidents. If you want the TL;DR, I'll summarize them here: Declare and run ...
Why You Should Embrace Incidents and Ditch MTTR
The cliché is that everyone in IT hates incidents, and the natural reaction when assembling incident response metrics is to look for numbers that you can lower over time. Fewer incidents and ...
Iterative Indicators: Measuring DevOps ROI
It’s well-established that application of ROI measurements to IT investment remains an imperfect science, and the same goes for ongoing adoption of DevOps methodologies. The fuzzy math of vendor-driven ROI calculators aside, ...
State of DevOps Report: Reaping Results
The newly released 2016 State of DevOps Report concludes that DevOps is “no longer a mere fad or buzzword,” but rather an established set of practices and cultural patterns. Yet, a closer ...
MTTR: The Magic Metric
How do you improve with one metric quality, cost, performance, employee and, most importantly, customer satisfaction? I think MTTR is one to consider, but with a DevOps twist (agile+lean+ITSM). The thing I ...