Serverless is a cloud computing execution model where the cloud provider dynamically manages the allocation of machine resources. The term ‘serverless’ might be somewhat misleading as it doesn’t mean servers are not involved. Instead, it means that developers no longer have to think about servers, even though they’re running on them.

The idea is to abstract the infrastructure away so that developers can focus solely on the code. Functions, the units of code, are triggered by a variety of events, including HTTP requests, database events, queuing services, monitoring alerts, file uploads, scheduled events (cron jobs), and user sign-ups or in-app activities.

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Which of the following best describes how you currently monitor and manage systems across your hybrid cloud environment?(Required)

Multiple separate tools for different environments

Multiple separate tools for different monitoring and management functions

Single consolidated dashboard

Custom built monitoring and management solution

No full monitoring and management solution

Don’t know

How valuable would it be for your monitoring and management solution to incorporate predictive analytics to help you identify and address system issues that are critical and not waste time or effort working through all the data and “noise” that is not critical?(Required)

Extremely valuable

Moderately valuable

Somewhat valuable

Slightly valuable

Not valuable

How do you most typically address potential system issues BEFORE they impact your operations?(Required)

Automated workflows and playbooks to remediate potential issues as soon as they are detected

An orchestrated response process that leverages automation, AI, and human expertise to rapidly respond to potential issues

Advanced monitoring tools such as predictive analytics and anomaly detection to proactively identify and address potential issues

Respond to issues as they arise, using manual processes and troubleshooting techniques

A combination of automated remediation, orchestrated response, and/or proactive monitoring to address potential system issues

Don’t know

Other

What methods does your organization use to control and monitor cloud/IT spending?(Required)

Centralized procurement processes

Pre-approved budget thresholds

Automated cost monitoring tools

Department-level spending controls

Regular cost audits and reviews

Cloud cost optimization platform

Approval workflows for resource provisioning

Native financial operations tools provided by the cloud provider

No formal controls in place

Don’t know

Other

Please specify:

Which methods do you rely on most to detect security vulnerabilities in your systems?(Required)

Automated scanning tools

Manual assessments

Vendor notifications

Threat modeling (for early detection)

None of these

Don’t know

Other

Please specify:

What are the TWO most common ways you prioritize vulnerabilities to address within your environment?(Required)

Based on potential impact

Based on exploitability

Regulatory compliance requirements

Based on CVSS scores

Risk-based analysis of multiple factors

First-in-first-out approach

No formal prioritization process

Don’t know

How do you typically handle system updates and security patches?(Required)

Automated updates and patches

Manually review and apply updates and patches on a regular schedule

A combination of automation and manual review

Apply updates and patches on an as-needed basis.

Outsourced update and patch management

No defined process

Don’t know

Other

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The Importance of Serverless for DevOps Teams

Serverless computing brings a paradigm shift in how applications are built, deployed and managed, directly impacting DevOps teams. The core advantage of serverless for these teams is the significant reduction in operational overhead. With serverless, the cloud provider takes responsibility for running the server, ensuring its reliability, and scaling the infrastructure. This frees DevOps teams from the routine tasks of server provisioning, maintenance, and patching, allowing them to focus more on optimizing the application’s code and business logic.

However, this shift also demands a change in mindset and approach. DevOps teams must adapt to a more granular, event-driven architecture that serverless promotes. They need to design systems thinking about individual functions and how they interact, instead of traditional monolithic applications or even microservices. This requires a deeper understanding of the cloud environment and its services, as serverless functions are often tightly integrated with other cloud services like databases, message queues, and API gateways.

Moreover, serverless computing introduces new challenges in areas like security, monitoring, and cost management. For instance, the ephemeral nature of serverless functions can make traditional monitoring approaches less effective, and the dynamic scaling can lead to unpredictable costs. DevOps teams need to develop new strategies and adopt specialized tools to address these challenges. Despite these issues, the benefits of serverless – in terms of agility, scalability, and potential cost savings – make it an increasingly essential tool in the DevOps arsenal, particularly for organizations looking to innovate and deploy rapidly in a cloud-centric world.

5 Serverless Challenges of DevOps Teams and How to Overcome Them

1. Complexity of Monitoring in Serverless

A main challenge in the serverless world is the complexity of monitoring. Unlike traditional architectures where you can monitor physical or virtual servers, in serverless, you need to monitor individual functions. This can be tricky as you may have hundreds or even thousands of functions running simultaneously.

To effectively monitor serverless architectures, you need to go beyond traditional methods. You need tools that can provide insights at the function level, such as AWS CloudWatch or Azure Monitor. These tools allow you to monitor metrics like execution time, error rates, and invocation counts for each of your functions.

But monitoring is not just about gathering metrics. It’s also about understanding the relationships between your functions and other components of your system. For this, you need distributed tracing tools like AWS X-Ray or OpenTelemetry, which can provide a detailed view of how requests flow through your system.

2. Managing Lambda Cold Starts

One of the most common serverless challenges that DevOps teams face is cold starts. A “cold start” refers to the delay that occurs when a function is invoked after being idle for a while. This delay can significantly impact the performance of your applications, especially those that rely on real-time processing.

The first step to managing Lambda cold starts is understanding what triggers them. Typically, a cold start happens when a new instance of your function is created, which can be due to several reasons, such as an increase in traffic, the deployment of a new version of your function or after a function has been idle for too long.

To overcome this challenge, there are several strategies you can employ. First, you can use provisioned concurrency, a feature offered by AWS Lambda that allows you to keep a specified number of function instances warm and ready to respond to invocations. Another strategy is to design your applications to be resilient to cold starts by implementing retry logic or using asynchronous invocation when possible.

3. Security Concerns in Serverless Architectures

Security is a top concern for any DevOps team. In serverless architectures, you have less control over the underlying infrastructure, making it more difficult to ensure the security of your applications.

The first step to securing your serverless applications is understanding the shared responsibility model. In a serverless environment, the cloud provider is responsible for securing the infrastructure, while you are responsible for securing your code and configurations. This means you need to pay extra attention to things like input validation, error handling and secure configuration practices.

Another key aspect of serverless security is managing permissions. Each of your functions should have the least privileges necessary to perform its task. This can be achieved by using identity and access management (IAM) services provided by your cloud provider.

4. Managing Third-Party Dependencies

Managing third-party dependencies is another challenge that DevOps teams often face in serverless architectures. These dependencies can introduce vulnerabilities into your applications, affect the performance of your functions, and even increase the cost of your serverless deployments.

The key to managing third-party dependencies is to minimize their use. Only use dependencies that are necessary for your application and regularly review them to ensure they are still needed. You should also keep your dependencies up-to-date to benefit from the latest security patches and improvements.

When using third-party dependencies, it’s also important to understand their impact on your functions. You can use tools like AWS X-Ray or Google Cloud Trace to monitor how these dependencies affect the performance of your functions.

5. Cost Management and Optimization

While serverless can be cost-effective, it’s easy to rack up high bills if you’re not careful. This is because in serverless, you pay for every invocation of your functions, even if they result in errors.

To manage costs in serverless, you need to monitor your usage closely. Tools like AWS Cost Explorer or Google Cloud Billing can provide insights into your spending and help you identify areas for optimization.

You can also optimize costs by designing efficient functions. This means writing code that executes quickly and efficiently, minimizing the use of third-party dependencies, and managing the concurrency of your functions.

In conclusion, while serverless technologies offer many benefits, they also present unique challenges for DevOps teams. By understanding these challenges and employing the right strategies, you can effectively manage and overcome them, ensuring the successful delivery of your serverless applications.