Vishal Augustine has 18 years of hands-on experience in BSS/OSS domain of ICT, playing different roles such as Solution Architect, Technical Program Management, Technical Director etc. He has engaged customers from early lead stage all the way through delivery and to managed services. The opinions expressed here are only his. They do not purport to reflect the opinions or views of his current or past organizations.
Implementing DevOps in telco IT systems, such as business support systems/operations support systems (BSS/OSS), is not easy. This is especially true with telcos that overly rely on third-party commercial off-the-shelf (COTS) vendors ...