Claire Agutter is the lead tutor for ITSM Zone (www.itsm.zone), providers of high quality, accredited online training for IT professionals. Claire uses her background in service management operations and consultancy to blend old and new best practice to give organizations the toolkit they need to deliver business value. From ITIL to DevOps, OBASHI and Agile Service Management, Claire believes in sharing knowledge and experience between organizations, and hosts the popular ITSM Crowd hangouts that provide practical advice to professionals around the world.
The ITSM Crowd is a regular hangout hosted by DevOps training provider ITSM Zone that covers many different IT and management topics. On Aug. 11, host Claire Agutter was joined by IT ...
On June 23, the people of the United Kingdom voted to leave the European Union in a referendum. The impact was immediate. The value of the pound has plunged. Stock markets around ...
The rift between Dev and Ops teams has long been one of the main obstacles for organizations managing their IT capabilities. Overcoming it can be crucial for a successful business. In fact, ...
